Online learning and uncertainty are stressful for students, parents and teachers. It is crucial to communicate always with supportive language, in order to ensure learners can get back on track if they fall behind. Some common causes of stress in online learning:
- Awarding zeroes for work not completed yet. This is not allowed.
- Using direct "deficit" language ("you are behind", "your work is late") or statistics without a clear solution to re-engage.
- Expecting total completion of past missed tasks. For some students under challenging conditions this can make them fall further behind. Focus on how to move forwards.
UPDATED Sample email/message to support students:
Dear Students, as we think about the rest of year, let's look ahead to see how we can finish well.
If you have had had challenges over the last couple of months, and have not been able to complete some assignments, we can move on.
Here are some key tasks coming up ______________. We will have sessions online to help you be successful.
We hope to see you as soon as possible. For now, we are here online to help you learn.